Web and Phone Orders

Here at Sparks Yard we endeavour to ensure that your lovely things arrive with you as quickly and safely as possible. We aim to dispatch items within 2 working days*, however during busy periods we ask that you are patient with us, we will be working very hard to get your order to you as soon as we can!

*Your order will be dispatched when we have stock of your item, the delivery address had been verified and your payment has been approved.

UK Standard Delivery £4.95
European Union £9.95**
All Other Destinations £19.95**

** Please see additional notes on overseas deliveries

Orders can be delivered to residential or business addresses; however we are unable to deliver to PO Box addresses or hotels.

Your parcel will need to be signed for. They are usually delivered between Monday and Friday 8am-6pm and they will make a maximum of three attempts to deliver. You are responsible for retrieving undelivered parcels; just follow the instructions on the card left for you by the carrier. If the parcel is returned to us we will have to ask you to make payment for additional delivery costs so that we can get it to you safely again. If you think you are going to be unable to sign for the parcel it may be best to send to an alternative delivery address.

Delivery is subject to stock availability, if there is going to be a delay of your item we will endeavour to contact you as soon as we can with an estimated date of shipping, we will also endeavour to provide you with suggestions of alternative items that we have in stock. We will only charge you postage once, no matter how many parcels are required to fulfill your order.

We will of course always try our hardest to meet our stated delivery times but we are afraid that we are unable to guarantee them. Occasionally we will need to cancel an order before delivery, if this is the case we will contact you as soon as we have cancelled it and will refund you the full amount of any items cancelled.

International deliveries

The delivery costs stated are a minimum charge, in some very rare cases the postage will be reviewed. We will contact you as soon as possible if this applies.

All duties and taxes will be the responsibility of the recipient. You will not be entitled to cancel your order due to unforeseen duties, taxes or levies. Please contact your local tax office for more information on how much this could be.

We regularly ship to international destinations and depending on your location delivery can take up to 30 days. A signature will be required upon your receipt of the parcel.